T-Mobile Network faces a major outage that sent the iPhones to SOS mode, amid this, users are looking to know what the SOS mode or SOS only mode is all about and what resulted in this major outage.
Thousands of T-Mobile users are affected following the recent outage that started on Monday, February 13, 2023. As per the initial reports, users are facing issues with even the simplest of functions like sending an SMS and making a call. Some other users have complained that they are not even getting a single bar of reception.
As soon as the users started facing these issues, they rushed to Twitter and other social media platforms to inquire if they are alone in this. To their surprise, all the other T-Mobile users were also facing the same issues with the network. Thousands of users have also reported the issue on Down Detector.
Following the queries from users about what the SOS mode on T-Mobile Networks is all about and the possible solutions, T-Mobile network chief Neville Ray has cited the potential issues that have caused the outage.
To help you learn about the outage, below we have broken down everything about what the SOS mode on T-Mobile Networks is all about and the possible reasons for this outage.
SOS Mode T-Mobile Outage Explained
The majority of T-Mobile users have found their devices sent into SOS mode. This usually happens when your device is not connected to any cellular network. However, in this case, too you can still make emergency calls in some regions including Australia, Canada, and the U.S. It is also important to note that this feature is available in iPhone devices as confirmed by Apple Support.
The reports from Verge have revealed that a few T-mobile users were able to restore the network by toggling the airplane mode on and off on their devices. If you are facing this same issue, you can also restore the network by turning the Airplane mode on and then turning it off later on.
You can also try restarting your device to restore your internet. This fix too has worked for some users. Another option to restore the internet is turning off the network from the mobile settings and then turning it on again. These quick fixes have helped several users restore the internet but it doesn’t permanently fix the issue.
T-Mobile Network Outage 2023
Just a few hours ago, Neville has announced his retirement from his position and he also talked about the current outage that the network currently faces. Here is what the statement read:
The T-Mobile team was rapidly addressing a 3rd party fiber interruption issue that has intermittently impacted some voice, messaging, and data services in several areas”. He also apologized to the customers for the inconvenience.
As of now, the issue is not completely fixed as several users are still reporting the issue. In a Tweet, the company’s chief said, “We have seen significant improvement and are operating at near normal levels. Our teams continue to monitor and we greatly appreciate everyone’s patience. We apologize for any impacts this issue may have had on our customers.”
Customers are not happy about the outage and that too on Valentine’s Day. Here is how users have responded to this issue on Twitter:
One person wrote, “All of a sudden metro/ t mobile having a service outage the night before Valentine’s Day. How convenient”
Another added, “T mobile really be saying get off yo phones and spend time with your partner. Happy Valentine’s Day”.
“@TMobile y’all got my girlfriend thinking I’m ignoring her the day before Valentine’s Day?? I’m gonna need reparations for these outages” reported another user.
“This is @TMobile way of breaking up with everyone before Valentine’s Day,” said another.
You may also want to read about Is Cartoon Network Shutting Down
The Last Words
This was all about what the SOS Mode on T-Mobile Network is and whether or not it is being fixed. Hopefully, you have found all the details you were looking for.